PT. Rocca Karya Indonesia (“Rocca”) recognize that You should have the right to know how we collect, store, use, transfer, disclose and protect Your personal information which can be identified and obtained through Application or website (as defined below).
This Privacy Policy applies to all information collected by Rocca for current and former consumers in connection with all the products, services, websites, microsites and mobile applications we offer on behalf of ourselves.
Please read this Privacy Policy carefully and contact us if you have any questions or concerns. You may rest assured that Rocca take privacy and security seriously and are receptive to any feedback on these issues. If you have any queries, comments or concerns, or otherwise require any help, please feel free to contact us at [email protected].
We collect certain Personal Information from You to enable the Application or Websites to perform its function whether for the use of Service (if You are a Customer) or Service provision management (if You are a Merchant) or other functions necessary to support the Service ecosystem. You can provide Personal Information directly (for example, when You register as an Application user) or collected automatically when You use the Application.
We use Your e-mail address, name, phone number and/or account password to verify Your ownership over an account in our Application, to communicate with You in connection with the use or management of the Service and to give You information regarding the Application. We may also use Your email address and phone number to send message, general update of the Application, special offers or promotions. We will also send email to You asking You to subscribe to Our mailing list. You may at any time choose not to accept the information regarding this update.
We use Your Personal Information entirely to analyze the Application’s pattern of use. You hereby agree that Your data will be used by Our internal data processing system to ensure the delivery of the best function of the Application to You.
When You visit Rocca’s Website or click on a banner advertisement, we may send one or more cookies to Your computer or any other device. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Rocca’s Website features or services may not function properly without cookies.
When You visit the Website, a Website administrator will process technical data such as Your internet protocol address, web pages You have visited, internet browser that You use, web pages You previously/subsequently visited and the duration of every visit/session which enable Us to send Website functions. In addition, in some cases, browser may advise You to activate Your geo-location system to enable Us give You a better experience in using the internet and/or Application. With this technical data, the Website administrators can manage the Website, for example by resolving technical difficulties and improving the accessibility of certain parts of the Website. Using this method, We can ensure that You can (always) find information on the Website in quick and simple manners.
When You use the Application through Your mobile device, We will track and collect the geo-location information in real-time and other relevant information to support the performance efficiency and the functions of the Application.
We may use the Personal Information we collect to comply with federal, state, or other applicable laws and regulations.
We also may use the Personal Information we collect to the extent we believe it is necessary or appropriate to enforce or apply our rights under our agreements with Registered Users, and/or to protect the rights, property or safety of Rocca, our Registered Users and others
We reserve the right to disclose Personal Information to the extent permitted by applicable law.
If there is a change of control in Rocca’s business (whether by merger, sale, or otherwise), your Information could be included as part of that a transaction and could be used by the relevant counterparts.
We may disclose Personal Information about you to third parties when we believe such disclosure is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena or search warrant, or in the course of a legal proceeding.
We may also disclose Personal Information as we believe appropriate to enforce or apply our rights under our agreements with Registered Users, to protect the rights, property or safety of Rocca, our Registered Users and others, including exchanging information for fraud protection and credit risk reduction.
In addition to the above, we may share Personal Information about you with others to the extent you consent to such sharing.
Rocca is committed to earning and keeping your trust. We understand the need for Your Personal Information to remain secure and private, and we have implemented security practices and procedures designed to safeguard your Personal Information in accordance with this Privacy Policy. However, We cannot fully guarantee that Our system is totally impenetrable by virus, malware, disruption or extraordinary occurrence including unauthorized access by a third party. You may not disclose Your account password to anyone and must always maintain the security of the device You use.
Only Rocca employees and service providers who need to use it as part of their jobs are authorized to have access to your Personal Information. Please remember that you also play a valuable part in data security. You should never share your Account password, if applicable, with anyone.
If you feel your password has been compromised, you should change it immediately. After you have finished using our Application or Website, you should log out of your Account and exit your browser so that no unauthorized persons can use our website under your name or Account.
Please note Rocca reserves the right to modify and updates this Privacy Policy from time to time so please review it frequently. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice in the Rocca mobile application or by email to the email address we have on file in your Account. Each version of this Privacy Policy will be identified at the top of the Privacy Policy by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
If you wish to access the Personal Information that we have relating to you, inquire about the ways in which such Personal Information relating to you has been or may have been used or disclosed by Rocca within the past year, or wish to withdraw your consent to our use of such Personal Information, you may contact us at [email protected]. We will seek to attend to your request as best as we reasonably can.
+62 821 1142 3018
